Strictly no return or refund is allowed.
All goods will be checked before delivery and checks to be done upon delivery.

How can I make an exchange?

Items purchased online or in our showroom can be exchanged for other products within 14 days from the date of purchase. Item(s) must be unused and in the original packaging condition.Sale or discounted items are not eligible for exchange unless specifically mentioned. Items can be exchanged once and the exchange is final. If the replacement item is of a lower value, you may use the excess value on another item. Please note that any excess value cannot be refunded. If the replacement item is of a higher value, you will have to cover the difference.

We reserve the right to reject item/s that do not fulfill the conditions above.


What do I do if I have received a defective item?

Please write to us at sales@themannequin.com immediately and we will do our best to assist you soonest possible.

 

Goldlink reserves the rights to reject any exchange or return that do not fulfill any of the above stated requirements.

Goldlink reserves the right to amend this policy at any time.